Terms and Conditions

I.Basic Provisions

1.1. Introductory provisions of the Terms and ConditionsThese General Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) are issued by Senzoor Czech, s.r.o., Company ID No.: 077 53 489, Tax ID No.: CZ07753489, with its registered office at Cyrilská 508/7, 602 00 Brno, registered at the Regional Court in Brno, Section C, Insert 110077 (hereinafter referred to as the “Seller” or the “Provider” in connection with the provision of related services) in accordance with the provisions of Section 1751 (1) of the Civil Code. 1 of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the “Civil Code”) and are modified to comply with the legal regulations in force in the European Union, in particular in the Czech Republic and Germany.

1.2. Scope and Application of the Terms and ConditionsThese Terms and Conditions are determined in accordance with the relevant European Union legislation on e-commerce and consumer rights. These Terms and Conditions govern mutual rights and obligations arising in connection with or on the basis of a purchase contract concluded between the Seller and the Buyer through the Seller’s online store, which is operated on the website located at https://www.senzoor.cz (hereinafter referred to as the “Online Shop”).

The subject of sale is a product – a sensor (hereinafter referred to as the “sensor”), a more detailed description of which is given in the internet presentation in the online shop and in the instructions for use, which the buyer is obliged to follow when using the goods. The sensor is a device enabling automatic sending of data to the seller’s server via a wireless radio network, the so-called LPWAN. The buyer acknowledges that the sensor is for informational purposes only and is not a certified safety device. Therefore, it is not intended to prevent situations or solve situations that have already occurred. Full use of the functionality of the sensor is only possible after the conclusion of the Service Agreement and activation of the sensor within the user account.

The related services provided by the Company under these Terms and Conditions are:

1. Receiving and evaluating data obtained through the sensor.
2. Providing information about sensor activity and functioning, including notifications of anticipated events, as described in the instruction manual or on the web portal.
3. Sending alarm messages: The company provides the sending of alarm messages via emails, SMS messages and phone calls. The scope and frequency of these reports are limited depending on the buyer’s selected tariff. Any alarm message exceeding the limit set within the selected tariff will be charged to the buyer individually in accordance with the applicable tariffs and tariffs. The buyer is informed in advance of any additional costs associated with exceeding these limits.

1.3. Definition of ConsumerFor the purposes of the Terms and Conditions, a consumer (hereinafter referred to as the “consumer”) is a natural person who concludes a purchase contract outside the scope of his business activities or outside the scope of his independent performance of his profession.

1.4. Definition of EntrepreneurFor the purposes of the Terms and Conditions, an entrepreneur (hereinafter referred to as an “entrepreneur”) is understood to be a person who independently carries out gainful activity on his own account and responsibility in a trade or similar manner with the intention of doing so systematically for the purpose of making a profit and acts within the scope of his business activities. If the buyer states his identification number in the order, he is considered to be acting within the scope of his business activity and will be considered an entrepreneur.

1.5. Possibility of deviations from the Terms and ConditionsProvisions deviating from the Terms and Conditions may be agreed in the purchase contract. Divergent provisions in the purchase contract take precedence over the provisions of the Terms and Conditions.

1.6. Part of the Purchase ContractThe provisions of the Terms and Conditions are an integral part of the Purchase Agreement. By concluding the purchase contract, the buyer agrees to the terms and conditions and confirms that he is duly acquainted with them. The buyer is sufficiently notified of these terms and conditions before concluding the purchase contract and has the opportunity to familiarize himself with them.

1.7. Terms and Conditions for the Provision of ServicesThe Buyer acknowledges that the Terms and Conditions for Services, which are available HERE, shall apply to the provision of Services. The buyer declares that he has become acquainted with them.

1.8. Language versionsThe Purchase Agreement, Terms and Conditions and Terms and Conditions for Services are drawn up in Czech and German. The purchase contract can be concluded in Czech or German to meet the requirements of all parties involved in both countries.

II. User Account

2.1. Establishment and use of a user accountOn the basis of the Buyer’s registration in the Online Shop, the Seller will set up a user account for the Buyer free of charge (hereinafter referred to as the “User Account”), which the Buyer may access through the Online Shop on the www.senzoor.cz website or through the mobile application operated by the Seller. Through its user account, the Buyer may, in particular, use the related services provided, change the method (form) of sending informative messages and notifications, activate sensors and change their settings (add and remove sensors, turn sensors on and off, etc.), enable other users to use the Services, purchase and manage postpaid plans/tariffs, as well as order goods – sensors. The Buyer may also order goods without registration, but the Buyer acknowledges that registration is required to use the Services. The Buyer also acknowledges that by completing the registration of the User Account, the Service Agreement is concluded.

2.2. Truthfulness and updating of account dataWhen registering for the User Account and using it, the Buyer is obliged to provide all information correctly and truthfully. The Buyer is obliged to update the data provided in the user account in the event of any changes. The data provided by the Buyer in the user account are considered correct by the Seller. The buyer is entitled to provide personal data of other persons in the user account, but is obliged to do so only with the prior consent of these persons. At the same time, the buyer is liable to the seller or these persons for any damage that may have been incurred by the seller or these persons by providing the personal data of these persons.

2.3. Security and Protection of Account DataAccess to the user account is secured by a username (e-mail address) and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his customer account and to protect it in accordance with the GDPR on the protection of personal data.

2.4. Sharing the User AccountThe Buyer is entitled to enable other Users to participate in the User Account and use the Services by sending an invitation through the relevant User Account function. The details are set out in the Service Agreement. The Seller may cancel the user account, especially if the buyer does not use his user account for a longer period of time, or if the buyer breaches his obligations under the purchase contract, the Service Agreement, these and the Terms and Conditions of Sale and the Terms and Conditions for Services.

2.5. Availability of the User AccountThe Buyer acknowledges that the User Account may not be available continuously, especially with regard to the necessary maintenance of the Seller’s hardware and software, or the necessary maintenance of the hardware and software equipment of third parties.

2.6.International use of the account in the EUThe User acknowledges that the User Account and related services are adapted for international use within the European Union, in particular for the Czech Republic and Germany, and ensure compliance with the legal and technical requirements of these countries.

III. Information on goods and prices

3.1. Product Details and PricesInformation about sensors, including the prices of individual sensors and their main features, is provided for each sensor in the presentation in the online store. The prices of the goods are listed with the information whether the price is with or without VAT. The prices of the goods include all legal fees. The prices of the goods remain valid for the period for which they are displayed in the online shop. This provision does not preclude the conclusion of a purchase contract under individually negotiated conditions.

3.2. Delivery costsThe price of the goods will always include the costs associated with the packaging and delivery of the goods, depending on the selected method of delivery of the goods. The information about the costs associated with the delivery of goods provided in the online store applies only in cases where the goods are delivered within the territory of the selected region/state in the header of the website (for example, the Czech Republic, Germany, Austria).

3.3. Monthly Subscription

The buyer is aware that in addition to the purchase price for the sensor, in order to actively use the functionality of the sensor, it is necessary to pay a monthly subscription fee according to the currently valid tariffs listed on the operator’s website. This subscription is not mandatory and works on the principle that the full functionality of the sensor is available to the buyer during the period of payment of the subscription. The option to pay the subscription is on a monthly or multi-monthly basis, while the customer chooses these options himself on the operator’s website. The operator offers several tariffs for most Sensors that the customer can choose from, these tariffs are divided according to the services provided and differ in price. More information about tariffs is available on the operator’s website.

3.4. Payment options

Payment for goods and subscriptions is possible by credit card or bank transfer. In the case of purchasing a new device, there is also the possibility of cash on delivery for customers in the Czech Republic. For other countries of the European Union, the only option of payment is contactless.

IV. Order and conclusion of the purchase contract

4.1. Use of means of remote communication

The buyer agrees to the use of distance communication means such as the internet and telephone when concluding the purchase contract. All costs incurred by the buyer in connection with the use of these funds (e.g. internet connection or telephone calls) are borne by the buyer himself, and these costs are usually not higher than the standard tariff that the buyer has agreed with the providers of these services.

4.2. Order Process

The buyer can place the order either through his user account, if he has registered in the online store, or by filling out the order form without registration.

4.3. Presentation of goods

The presentation of goods in the online shop is for informational purposes only and is not considered a legally binding offer to conclude a contract.

4.4. Selection of goods and conditions of the order

When placing an order, the buyer selects the goods, determines the number of pieces, the payment method and the delivery method.

4.5. Order Checking and Confirmation

Before submitting the order, the buyer has the opportunity to check and edit the data they have entered into the order. The order is sent by clicking on the “Complete Order” button. By submitting the order, the buyer confirms that he has read the terms and conditions and the privacy policy and agrees to them.

4.6. Confirmation of Order Receipt

Upon receipt of the order, the seller will send the buyer a confirmation of receipt to the email address provided by the buyer. This confirmation is not considered to be the conclusion of a contract. The purchase contract is concluded by delivering a confirmation of acceptance of the order to the buyer’s e-mail address.

4.7. Order Confirmation

Depending on the nature of the order, the seller may require an additional order confirmation from the buyer.

4.8. Cancelling an order

The buyer can cancel the order until they receive confirmation of receipt of the order by the seller.

4.9. Withdrawal from the Contract by the Seller

The seller has the right to withdraw from the contract if:

1. The buyer has provided incorrect or incomplete personal or identification information.
2. The buyer did not pay the purchase price or did not receive the goods on time.
3. There are unpaid liabilities of the buyer towards the seller or violations of the terms of contract in the past.

4.10. Price Errors

In the event of a technical error in the price of the goods in the online shop or when placing an order, the seller has the right to withdraw from the contract.

4.11. Cancellation of the order by the seller

The seller reserves the right to cancel the order if he is unable to ensure the delivery of the goods within the given timeframe. In this case, the buyer will be refunded the amount paid.

V. Payment terms and delivery of goods

5.1. Possibility of payment for the goodsThe price of the goods and any costs associated with the packaging and delivery of the goods according to the purchase contract can be paid by the buyer by payment through the payment gateway, or by another method that the seller currently allows when ordering the goods.

5.2. Postage and handlingTogether with the purchase price, the buyer is obliged to reimburse the seller for the costs associated with the packaging and delivery of the goods in the agreed amount. Unless explicitly stated otherwise, the purchase price also includes the costs associated with the packaging and delivery of the goods.

5.3. Payment in cash upon receiptIn the case of payment in cash, the purchase price is payable upon receipt of the goods.

5.4.Terms and Conditions of Non-Cash PaymentIn the case of cashless payment, the Buyer’s obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the Seller’s bank account. The seller does not require any advance payment or other similar payment from the buyer in advance. However, the buyer acknowledges that the seller is entitled to demand payment of the full purchase price before sending the goods to the buyer.

5.5. Deadline for sending goods after the conclusion of the purchase contractThe seller usually sends the ordered goods within 10 days of the conclusion of the purchase contract.

5.6. Issuance of a tax document – invoiceIf it is customary in the course of business or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document – invoice to the Buyer regarding payments made on the basis of the purchase contract and send it in electronic form to the Buyer’s e-mail address.

5.7. Delivery of
goods The goods are delivered to the Buyer to the address specified by the Buyer in the order, or in another way that the Seller currently allows when ordering the goods (e.g. through a parcel dispensary to the address of the dispensary specified by the Buyer). The buyer chooses the method of delivery of the goods in the order.

5.8. Delivery costsThe cost of delivery of goods, depending on the method of dispatch and receipt of the goods, is specified in the buyer’s order and in the notification of acceptance of the order by the seller. In the event that the mode of transport is agreed on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.

5.9. Acceptance of the goods by the buyerIf the seller is obliged under the purchase contract to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take delivery of the goods upon delivery. In the event that the goods need to be delivered repeatedly or in a different way than specified in the order due to reasons on the buyer’s side, or the buyer does not accept the goods, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery, or the costs associated with storing and returning the goods back to the seller.

5.10. Inspection of the goods upon receiptUpon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in case of any defects, to notify the carrier immediately. If a breach of the packaging is found indicating unauthorized intrusion into the shipment, the buyer does not have to accept the shipment from the carrier.

5.11. Transfer of Ownership and Liability for GoodsThe buyer acquires title to the goods upon payment of the full purchase price for the goods, including delivery costs. Responsibility for accidental destruction, damage or loss of goods is transferred to the buyer at the moment of receipt of the goods or at the moment when the buyer was obliged to take over the goods but did not do so contrary to the purchase contract.

VI. Rights and obligations

6.1. Legal framework of rights and obligationsThe rights and obligations of the contracting parties regarding the rights arising from defective performance are governed by the relevant generally binding regulations (in particular the provisions of Sections 1914 to 1925, 2099 to 2117 and 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).

6.2. Seller’s WarrantiesThe seller is responsible to the buyer that the goods are free from defects upon receipt. In particular, the seller is liable to the buyer that at the time the buyer has received the goods:

1. the goods have the characteristics agreed upon by the parties and, in the absence of an agreement, have such characteristics as those described by the seller or manufacturer or expected by the buyer having regard to the nature of the goods and on the basis of the advertising carried out by them;
2. the goods are suitable for the purpose indicated by the seller for their use or for which the goods of this type are usually used;
3. the quality or performance of the goods corresponds to the agreed sample or template, if the quality or design was determined according to the agreed sample or template,
4. the goods are in the appropriate quantity, measure or weight, and
5. complies with the requirements of legal regulations.
6. The Buyer expressly acknowledges that the sensor is intended for use only in connection with the Service Contract and without the conclusion of the related Service Agreement, the sensor is unusable, cannot be activated or can be used for any of its features.

6.3. Exceptions to WarrantiesThe provisions of Article 6.2 of the Terms and Conditions shall not apply to goods sold at a lower price to a defect for which a lower price was agreed, to wear and tear of goods caused by their usual use, to a defect corresponding to the degree of use or wear and tear of the goods when received by the buyer, or if it results from the nature of the goods.

6.4. Buyer’s claims in case of defectsIf the goods do not have the above characteristics, the buyer, who is a consumer, may also require the delivery of new goods without defects, unless it is unreasonable with regard to the nature of the defect, but if the defect concerns only a part of the goods, the buyer may only require the replacement of the part; If this is not possible, it may withdraw from the contract. However, if it is disproportionate to the nature of the defect, especially if the defect can be remedied without undue delay, the buyer has the right to have the defect removed free of charge. The buyer has the right to delivery of new goods or replacement of a part even in the case of a repairable defect, if he cannot use the goods properly due to the repeated occurrence of the defect after repair or due to a larger number of defects. In such a case, the buyer also has the right to withdraw from the contract.

6.5. Redress options for consumersIf the buyer who is a consumer does not withdraw from the contract or does not exercise the right to have the new goods delivered without defects, to have a part replaced or to be repaired, he may claim a reasonable discount. The buyer has the right to a reasonable discount even if the seller cannot deliver the new goods without defects, replace a part or repair it, as well as if the seller fails to remedy the situation within a reasonable time or if it would cause significant difficulties for the buyer (consumer) to remedy the situation.

6.6. Consumer’s Right to ComplainThe Buyer, who is a consumer, is entitled to exercise the right arising from a defect that occurs in the consumer goods within twenty-four months of receipt. If the defect becomes apparent within six months of receipt, the goods are deemed to have been defective upon receipt.

6.7. Obligation of the Entrepreneur upon Receipt of the GoodsThe Buyer, who is an entrepreneur, is obliged to check the goods upon receipt. If it discovers obvious defects in the goods, it is obliged to notify the seller and the carrier immediately and is not obliged to accept the goods from the carrier. If he did not report obvious defects immediately after their discovery and accepted the goods from the carrier, the goods are deemed to have been free of defects at the time of receipt. The buyer – entrepreneur is obliged to notify the seller of other than obvious defects of the goods within 3 working days of discovering the defects of the goods.

6.8. Limitation of the Right to ComplainThe Buyer does not have the right to defective performance if the Buyer knew that the defect was defective before taking over the goods or if the Buyer caused the defect himself.

6.9. Complaint ProcessThe buyer exercises the rights arising from defective performance from the seller. The moment of filing a complaint is considered to be the moment when the buyer’s will is expressed (exercise of the right from defective performance) to the seller.

6.10. Confirmation of Complaint SettlementThe Seller is obliged to issue a written confirmation to the Buyer, who is a consumer, stating when the right was exercised, what is the content of the complaint and what method of handling the Complaint the Buyer requires; as well as a confirmation of the date and method of handling the complaint, including confirmation of the repair and its duration, or a written justification for rejecting the complaint. The seller or an employee authorized by the seller will decide on the complaint immediately, in complex cases within three working days. This period does not include the time needed for a professional assessment of the defect according to the type of goods. The complaint, including the removal of the defect, must be settled without undue delay, no later than 30 days from the date of filing the complaint, unless the seller and the consumer agree on a longer period. Failure to do so shall be considered a material breach of contract. The complaint will be settled no later than 30 days after its receipt in accordance with Section 19 of Act No. 634/1992 Coll., on Consumer Protection.

6.11. Limitation of Liability for Device Functions

Senzoor Czech, s.r.o. would like to point out that Senzoor sensors are not designed or intended to provide first aid or to ensure flawless personal protection. Customers should be aware that while devices may provide some degree of monitoring and warning, their functionality may not always be 100% reliable and may be subject to possible malfunctions or false alarms.

6.12. Limitation of Liability for Special Features

In the event that the device includes features such as fall detection, it is necessary to note that this feature is provided as an additional feature and is not primarily intended for this activity. Senzoor Czech, s.r.o. does not assume responsibility for the reliability of this function and does not recommend relying on it as the main means of preventing or detecting accidents.

6.13. Notice of Limited Liability

Senzoor Czech, s.r.o. does not and cannot be held responsible for any consequences resulting from the use of its devices, including but not limited to false or failed alarms, or for any accidents that may arise as a result of their use. Users should use the devices with caution and be aware of their limitations.

6.14. Right to update the Terms and Conditions

Senzoor Czech, s.r.o. reserves the right to update or modify these Terms and Conditions at any time. Such changes may be made to maintain compliance with new laws, regulations, or changes in the company’s practices and operations. In the event of any change to the Terms and Conditions, the Company will notify Buyers of such updates through appropriate communication channels such as email, web announcements or other appropriate means of communication. The update will take effect immediately upon posting, unless otherwise stated. By continuing to use the Services or purchasing goods after such changes, the buyer agrees to the updated Terms and Conditions. It is recommended that buyers check the terms and conditions regularly to stay informed of any updates or changes.

VII. Right of withdrawal

7.1. Possibility of withdrawal from the contract by the consumerThe buyer, who is a consumer, has the right to withdraw from the contract without giving a reason within 14 days of receipt of the goods.

7.2. Withdrawal procedureThe withdrawal from the purchase contract must be sent to the Seller within the period specified in the previous paragraph, and the Buyer shall state in it that he is withdrawing from the contract, possibly stating the order number, the date of purchase and the account number for the refund of the purchase price paid.

7.3. Model Withdrawal FormTo withdraw from the purchase contract, the Buyer may also use the model form provided by the Seller, which forms an annex to these Terms and Conditions. Withdrawal from the purchase contract may be sent, among other things, to the address of the seller’s registered office or to the e-mail address of the seller info@senzoor.cz.

7.4. Obligation to return the goods after withdrawalThe Buyer who has withdrawn from the contract is obliged to return the goods to the Seller within 14 days of the withdrawal, bearing the costs associated with returning the goods to the Seller, even if the goods cannot be returned by the usual postal route due to their nature.

7.5. Condition of the returned goods
The goods must be returned by the buyer to the seller undamaged, unworn and uncontaminated and, if possible, in their original packaging. The seller is entitled to unilaterally offset the claim for compensation for damage caused to the goods against the buyer’s claim for a refund of the purchase price.

7.6. Refund after withdrawalIn the event that the Buyer withdraws from the contract in accordance with the preceding paragraphs, the Seller shall return the funds received from the Buyer (except for the amount representing the additional costs of delivery of the goods incurred as a result of the Buyer’s choice of the method of delivery of the goods, which is different from the cheapest method of standard delivery of the goods offered by the Seller) within 14 days of the Buyer’s withdrawal from the purchase contract.  in the same way as the seller has accepted them from the buyer, unless the buyer specifies otherwise. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to the buyer or proves that the goods were sent to the seller.

VIII. Protection of personal data

8.1. Principles of Personal Data ProcessingAll personal data is processed in accordance with the legal regulations on the protection of personal data. Details are given in the Privacy Policy published on the Seller’s website.

IX. Protection of intellectual property rights

9.1. Rights to the Sensors and Restrictions on Their UseThe Sensor is protected by intellectual property rights (copyright, industrial property rights). In particular, it is forbidden to modify the sensor in any way, disassemble it, interfere with its hardware and software, copy or otherwise misuse the sensor, use it for any other purpose and connect it with another device. Any unauthorized handling or tampering with the sensor’s hardware and software may constitute a violation of copyright, trademark, industrial and other laws or related intellectual property or other rights.

X. Delivery

10.1. Delivery of Written CorrespondenceThe Parties may deliver all written correspondence to each other by e-mail.

10.2. Contact addresses for deliveryThe Buyer delivers correspondence to the Seller at the e-mail address info@senzoor.cz. The Seller delivers correspondence to the Buyer’s e-mail address specified in the Buyer’s customer account or in the order.

XI. Out-of-court dispute resolution

11.1. Possibilities for out-of-court dispute resolution in the EU

Various authorities in the countries of the European Union may be used for out-of-court settlement of consumer disputes arising from a purchase contract. In the Czech Republic, the competent authority is the Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2. Online dispute resolution platforms, such as the one available on the http://ec.europa.eu/consumers/odr website, which allows you to resolve a dispute between a seller and a buyer under a contract of sale, can be used to resolve disputes at EU level.

11.2. The European Consumer Centre

The European Consumer Centre Czech Republic, located at Štěpánská 567/15, 120 00 Prague 2, provides support and information in accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes. This centre acts as a contact point for consumer disputes within the European Union.

11.3. Seller’s Compliance with the Law

The seller, operating on the basis of a trade license, is under the supervision of the relevant trade licensing offices in the countries where it operates. In the Czech Republic, the Czech Trade Inspection Authority supervises compliance with Act No. 634/1992 Coll., on Consumer Protection. This provision ensures compliance with consumer protection legislation throughout the European Union.

XII.Take-back of electrical appliances

12.1. Take-back and recycling system for electrical and electronic equipmentThe seller ensures the take-back and recycling of electrical and electronic equipment, batteries and accumulators within the EU, in accordance with applicable legal regulations. The buyer has the option to return the old electrical equipment when purchasing a new similar device.

12.2. Possibilities of Returning Electrical and Electronic Waste at Collection PointsBuyers may return electrical and electronic equipment, electrical waste, batteries and accumulators at designated collection points throughout the EU, including collection points of ASEKOL a.s. and other places specified in the relevant countries. The Buyer is also entitled to hand over electrical and electronic equipment, electrical waste or batteries or accumulators at the collection points of ASEKOL a.s., ID No.: 273 73 231, with its registered office at Československého exilu 2062/8, Modřany, 143 00 Prague 4, registered in the Commercial Register maintained by the Municipal Court in Prague, Section B, Insert 19943, listed on its website http://www.asekol.cz/asekol/. This website also lists the negative effects of substances used in batteries or accumulators, as well as graphic symbols for separate collection, information on the implementation of separate collection and its significance. The buyer is also entitled to return electrical equipment, electrical waste or batteries or accumulators to collection points designated for the collection of said waste in the relevant municipality.

12.3.Prohibition of disposal of electrical and electronic equipment with mixed wasteElectrical and electronic equipment, electrical waste, batteries and accumulators must not be disposed of together with mixed waste, but must be disposed of in designated places, i.e. in collection yards or take-back points, e.g. at the places listed above. These facilities and wastes will be further used for the production of new plants. Hazardous and harmful substances from these facilities and wastes can harm the environment or human health.

XIII.Final Provisions

13.1.

All arrangements between the seller and the buyer are governed by the laws of the Czech Republic, except in cases where the consumer’s rights are better protected by the laws of the European Union. If the relationship established by the purchase contract contains an international element and the law of another EU member state that provides a higher level of consumer protection is applicable, this law will apply. This is without prejudice to consumer rights under generally binding EU legislation.

13.2.

The seller is not bound by any codes of conduct in relation to the buyer within the meaning of Section 1826(1) of the Civil Code. 1 lit. e) of the Civil Code.

13.3.

All rights to the Seller’s website, including but not limited to the copyright to the content, including page layout, photos, films, graphics, trademarks, logos and other content and elements, belong to the Seller. It is forbidden to copy, modify or otherwise use the Website or any part thereof without the consent of the Seller.

13.4.

The seller is not responsible for errors made as a result of third parties interfering with the online store or as a result of its use contrary to its purpose. When using the online store, the buyer must not use procedures that could have a negative impact on its operation and must not perform any activity that could allow him or third parties to interfere with or use the software or other components that make up the online store without authorization and to use the online store or its parts or software in a way that would be contrary to its purpose or purpose.

13.5.

The buyer hereby assumes the risk of a change in circumstances within the meaning of Section 1765(1) of the Civil Code. 2 of the Civil Code of the Czech Republic.

13.6.

The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is accessible from the provider upon the user’s prior request.

13.7.

The wording of the Terms and Conditions may be changed or supplemented by the Seller. This provision is without prejudice to the rights and obligations arising during the period of effectiveness of the previous version of the Terms and Conditions.

These Terms and Conditions come into effect on 11 January 2024